Records Labs turns the messy documents, data, recorded calls, and expert knowledge scattered across your company into one intelligence anyone can ask. Build it once, then use it with your team, on your website, in your code, and inside Claude, ChatGPT, Gemini, and Grok. Every answer is cited, confidence-scored, and honest when it isn't sure.
Not open for self-serve yet. We're taking on a handful of partner companies by hand.
The knowledge is real. It's just scattered. Locked in PDFs and spreadsheets, buried in tools no one logs into, sitting in hours of recorded calls and in the heads of the people who've been here longest. A customer asks, a teammate needs a detail, a new hire needs the policy, and every time it turns into a hunt.
Generic AI doesn't fix this. With nothing of yours to stand on, it just makes something up, and sounds confident doing it.
Records Labs reads your records, your documents, and your team's hard-won knowledge, then searches all of it at once to find the best answer. Not the closest guess.
It knows when it doesn't know.
One dial, three settings, so the same brain fits a compliance reviewer and a brainstorming session.
Answers strictly from your sources, every claim cited. For when only the verified truth will do.
Answers from your knowledge with citations, then adds the model's own reasoning in a clearly separate section. Never blurred.
DefaultAnswers like a capable assistant, with your knowledge as backup. For exploring, drafting, and general help.
Documents, spreadsheets, websites, audio, video, even whole YouTube channels. It captures the words and the visuals: the chart on page 9, the figure in a diagram, what's on screen at 2:34. Page numbers and timestamps come along, so every answer points to the exact spot.
A figure inside a table. A clause on page 12. A number printed on a chart, or a spec shown on screen in a recorded walkthrough. Records Labs pulls the exact details out, so the answer is precise, not approximate.
Build agents for different teams and jobs, each one its own specialist, then choose how it thinks and what it can do.
Set an agent's personality and instructions, scope it to exactly the knowledge it should see, and put it where it's needed. A sales agent, a support agent, an onboarding agent, each its own expert.
Attach what an agent can do: search your knowledge, draft content, hand off to a person, send an email, or reach into your own systems. Use the built-in skills or create your own.
Run on Claude, GPT, Gemini, Grok, and more. Pick the model per agent, or switch on the fly, and let your best models work on your hardest questions.
Your knowledge shouldn't be trapped in one more app. Records Labs is one intelligence you can reach from wherever the question comes up. Same answers, same sources, same confidence, every place you put it.
Ask in the Records Labs workspace, or pull answers right into Slack and Teams.
A public chat for visitors, with cited answers and a real person on standby when it matters.
A clean API, so your developers can build the same trusted answers into anything you run.
Connect it as an MCP server and query your knowledge straight from Claude, ChatGPT, Gemini, and Grok.
Have it build a page or a lightweight app, then publish it to your own subdomain, hosted by us. Public, or locked to your team.
One intelligence. Every surface. Nothing to rebuild.
Every answer links to its source and carries a confidence level. When it isn't sure, it tells you.
When something is out of scope, it hands the conversation to your team, with full context.
Sensitive details like ID and card numbers can be stripped as documents come in, so you can trust it with what matters.
Invite the team into a shared workspace and set who can see, edit, and publish what.
See what people ask most and where the gaps are. A thumbs up or down turns a weak answer into tomorrow's fix.
Every change and every answer is logged, so you always know what was said and where it came from.
It only answers from what you give it. No source, no answer, and it says so plainly.
It reads the exact number in the table or the line in the contract, not a lucky match that's right four times in five.
Build and improve a single intelligence on any model, instead of a separate bot for each place it lives.
Bring your real questions. We run them through Records Labs and a leading chatbot side by side, and show you both.
Catalogs of thousands of products, with specs and compatibility trapped in old systems and veteran reps' heads.
Large catalogs with thin or inconsistent data, and customers asking questions the product page can't answer.
Law, accounting, engineering, and consulting firms with knowledge scattered across files and matters.
Docs, tickets, and recorded calls that grow faster than anyone can read, with the same questions asked again and again.
If your team answers the same questions over and over, it's for you. · finance · healthcare · field service · operations
You shouldn't have to clean your data, wire up your systems, and learn a new platform alone. We deploy it with you, then it's yours to run.
We run your real data through the system and show you what it can already answer, where the gaps are, and what it's worth. Watch a 35-minute lookup become a 3-second cited answer.
We hook up your systems, bring in your knowledge, and stand up your company brain with you. The connectors we build become standard, so you're never stuck waiting on a one-off.
You run on a simple subscription with usage credits. New skills, models, and connectors land all the time, and your brain sharpens with every question.
A platform that's yours to run, deployed by the people who built it. Everything we set up lives in the product, ready for the next team.
We'll reach out to set up your demo and answer anything you'd like to know.
Yes. Your connection is encrypted, and the credentials for any systems you connect are encrypted with AES-256. Each company's knowledge is isolated at the database level with row-level security, so it's never shared between customers, and access is controlled by role, so every person and agent sees only what they should. Sensitive details like ID and card numbers can be stripped as documents come in, and every question and answer is logged with its sources.
Your knowledge is isolated to your company, never sold, and never shared between customers. When you ask something, the relevant context goes to the AI model you've chosen to generate the answer, and each provider handles that under its own API terms. Those defaults vary by model, so we help select models based on your privacy and data retention needs.
Use Claude, GPT, Gemini, Grok, and more, picking the model per agent or switching on the fly. Today you can put it on your website and reach it through a clean API. Slack and Teams, plus querying your knowledge straight from Claude, ChatGPT, Gemini, and Grok over MCP, are coming soon.
Yes. It transcribes audio and video, understands what's shown on screen, and reads whole YouTube channels, keeping timestamps so an answer can point to the exact moment. For documents, it reads the charts, tables, and figures too, with page numbers for citations.
Your call. Records Labs can replace your chatbot, help desk, and the pile of AI subscriptions you're paying for, all with one intelligence. Or keep the tools you already have and point them at it through the API. Either way, one brain feeds them all, so you build and improve it in one place.
Yes. Connecting your data sources is part of every engagement. We have prebuilt connectors for common systems, and if we don't have one for yours, we build it for you during onboarding.
Yes, and that's the point. Cleaning and organizing your data is step one. It's the part most tools skip, and the reason generic AI falls apart on your knowledge.
It's a platform subscription with usage credits you top up as you go, priced to your scope, plus a one-time deployment to get you live. We'll walk you through the numbers on a demo, with nothing to wire up and no provider accounts to juggle. No long contract to find out if it works.
We can show you on your own data within days. Your first cited answers come in weeks, not months, and from there it grows every month as you connect more sources, more agents, and more teams.
Not yet. We're in private rollout and onboard a small number of companies by hand. Start with a demo and we'll talk about what comes next.